Privacy Policy

1. Who We Are

This Privacy Policy applies to Junction City Insulation, located at 418 W 8th St, Junction City, KS 66441. We operate the website at junctioncityinsulation.com and provide insulation services in and around Junction City, Kansas. When this policy says "we," "us," or "our," it refers to Junction City Insulation.

2. Information We Collect

We collect information in a few different ways depending on how you interact with our site.

Information You Give Us Directly

When you fill out a contact form, send us an email, or call us, you may provide your name, phone number, email address, home address, and details about the work you are requesting. We use that information to respond to your inquiry and to provide our services.

Information Collected Automatically

When you visit our website, our hosting and analytics providers may automatically collect certain technical information. This can include your IP address, the type of browser and device you are using, the pages you visit on our site, and how long you spend on each page. This information is collected in aggregate and is used to understand how visitors use our site so we can improve it.

Cookies and Similar Technologies

Our website may use cookies - small text files stored on your device - to help the site function properly and to collect analytics data. You can configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not work as intended. Third-party tools we embed on this site, such as our contact form provider, may also set their own cookies according to their respective privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates or service quotes.
• Schedule and complete insulation work you have requested.
• Follow up with you about a project or a previous service.
• Send you information you have requested about our services.
• Improve the content and performance of our website.
• Comply with legal obligations that apply to our business.

We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing communications beyond what you have directly requested.

4. How We Share Your Information

We may share your information in limited circumstances:

• Service providers. We work with third-party vendors who help us operate our website and business - including our website host, form provider, and analytics tools. These providers only receive the information they need to perform their function and are not permitted to use it for any other purpose.
• Legal requirements. We may disclose your information if required to do so by law, court order, or a valid government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Junction City Insulation, our customers, or the public.
• Business transfers. If Junction City Insulation is ever sold, merged, or transfers substantially all of its assets, customer information may be transferred as part of that transaction. We will notify affected users before their information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We keep your personal information for as long as it is reasonably necessary to fulfill the purposes described in this policy - generally for the duration of our business relationship with you and for a reasonable period after. We retain records related to completed jobs as required by applicable law and for accounting purposes. Contact form submissions and email correspondence are kept for a reasonable business period. You may request deletion of your information at any time by contacting us as described below.

6. Your Rights and Choices

You have the right to:

• Ask us what personal information we hold about you.
• Request that we correct inaccurate or incomplete information.
• Request that we delete your personal information, subject to any legal retention requirements.
• Opt out of any marketing communications we may send you.

To exercise any of these rights, contact us at team@junctioncityinsulation.com. We will respond to your request within a reasonable time.

7. Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS, and we limit access to personal information to employees and contractors who need it to do their jobs. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites, and this policy does not apply to them. We encourage you to read the privacy policy of any site you visit.

9. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. If the changes are significant, we will make a reasonable effort to notify you. Continued use of our website after any changes take effect constitutes your acceptance of the updated policy.

11. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us: